02/12/2000 - Purchased Capresso C1000 unit at William-Sonoma for $899. Manually cleaning the internal screen after every few cycles is no big deal. The User’s Manual documentation is a bit over-engineered and could be simplified or reformatted for easier reading and troubleshooting. You do not want to use oily coffee beans as they will stick together and clog the burr grinder. The grinder is also bit noisy, yet produces the perfect cup of pressure-brewed coffee or espresso every time. After using this for a week, I’ve never enjoyed coffee from anyone else including formal restaurants. It was initially pricey but definitely worth every cup.
Capresso offers a significant list of help resources that include comparison charts, instruction booklets, quick-reference guides and a list of FAQs. In addition, the company offers information on its warranties and product registration. You can contact Capresso using its toll-free customer service hotline. The nice thing about this company's customer service is that there are people available to answer your questions on Saturdays.

The ESAM5500B from DeLonghi allows you to finally be your own barista and enjoy delicious lattes and cappuccinos anytime. This model comes with a patented milk container, so if you love Italian drinks and would like to prepare them at home, then the ESAM5500B can easily help you prepare them. All you need to do is slide it onto the front of the espresso machine, place your favorite cup under the nozzle and then press the button corresponding to the type of drink you want to prepare. After that, the machine is going to take care of everything for you. Given the fact that it can be detached easily, you can place the milk container in the refrigerator after each use.
First, I really wanted to like this machine. The specs, design, functionality, were exactly what I was looking for in a super automatic espresso machine, however the machine failed to perform the basic task of making espresso. I found the display, programming, controls, and size of the water chamber to be good. The milk frothing system was cumbersome as it required you to attach tubes each time you wanted a milk drink. When the system worked, the steamed milk was hot and the consistency was great for cappuccinos and lattes. However, if the tube was not connected precisely (very little room for error) the consistency of the milk was poor. I ended up having to restart the process several times as the tubes were not connected properly or they came loose as the milk was pumped. The tubes also presented an issue with clean up in that they had to be cleaned after each use.
3) This machine is crazy smart. It knows exactly when to clean itself, or tells you when to start the cleaning cycle. To clean it, all you do is insert a tablet in the coffee powder drawer and it does its thing. It knows when it needs water, when the filter needs to be changed, etc. In fact, since we have a water filter built into our refrigerator, we just use that filtered water in the coffee machine and therefore we don't need to use the expensive water filters. Bottom line, if you just pay attention and clean the machine on a regular basis when it tells you to, this is a no-brainer machine.
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