I also hate my Jura-Capresso coffee machines. Not only do they cost a wad of money, the insides cannot be end-user cleaned or serviced. The O rings in the brew mechanism go out after a few years and bring everything to a noisy grinding halt. Plus, the machine makes almost-hot enough coffee... 15 seconds in the microwave and it's hot, but sometimes makes the coffee bitter. I deduct one star for these gripes and now we're at three stars.
Though there are fewer complaints about the frother falling off with the Jura Capresso Impressa J5 than other Jura Capresso Impressa machines, it still seems to be a problem. Some owners replace the frother with another type. It received five stars on amazon.com due to a couple of reviewers unhappy that the machine arrived and didn’t work right out of the box.
My first Jura was the F7. I bought it off of Ebay(new) and couldn't have been happier. I was so thrilled with it, that I bought another (F9) and gave my mom the F7 because it was such an awesome machine. It is really remarkable how the machine works. It took me a good 15+ cups to figure out how to make the coffee the way I like it. There are so many options on this machine that effect the taste: Grind, water temp, quantity of beans, quantity of water, etc.... In reference to the service I am amazed. When I received my new F9, I immediately had problems with a couple of the buttons. I called the service center and was on hold for 6-8 minutes. After about a 2 minute conversation with the representative they said that she would just send out a new machine and when I get it to send my old machine back in the box. They paid all postage. No credit card, nothing. I've never heard of such a service before. Absolutely Excellent. I couldn't be happier. It is a great machine that makes very good coffee and looks really nice on the kitchen counter. I love my Jura! As a matter of fact, I believe I am going to go and make myself a decaf latte right down.
This is made to order coffee, not the stuff sitting in the pot for hours on end. You might argue that the coffee shops grind their own coffee. And they do, but not for every cup (otherwise a $4 cup would be history for sure) and this is the main point. Their ground coffee is still sitting around exposed to air and going stale. The stuff in their pot or thermal tank just sits until empty.
I have had a Capresso C3000 super automatic for many years that I was starting to have some minor problems with (small water leak, tray sensors corroding) and decided it was time to get a replacement. I work from home and tend to drink coffee most of the day so I'm looking for something that works reliably and for a very extend period of time. I started looking at the new super automatics from the Jura Capresso based on the longevity of the old C3000. I will admit, it's the TFT display that really caught my eye on this one. I started looking thinking that I'd end up with a Z series, but the TFT display was what veered me over to this one.
First, I really wanted to like this machine. The specs, design, functionality, were exactly what I was looking for in a super automatic espresso machine, however the machine failed to perform the basic task of making espresso. I found the display, programming, controls, and size of the water chamber to be good. The milk frothing system was cumbersome as it required you to attach tubes each time you wanted a milk drink. When the system worked, the steamed milk was hot and the consistency was great for cappuccinos and lattes. However, if the tube was not connected precisely (very little room for error) the consistency of the milk was poor. I ended up having to restart the process several times as the tubes were not connected properly or they came loose as the milk was pumped. The tubes also presented an issue with clean up in that they had to be cleaned after each use.
Anyone who is looking for the perfect espresso machine, should certainly take a closer look at the Cuisinart EM-600. This model is able to brew excellent traditional coffee beverages and espresso shots at the touch of a button and without you having to worry about moving the cup. The EM-600 incorporates a removable milk tank (22 oz) which sends frothy, creamy and hot milk right into your cup for barista quality, hands free latte and cappuccino. If you want to use it with the Illy Espresso capsule system, you’ll be very happy to know that this model offers innovative froth controls, flavor strength and temperature control with the push of a button.
I'm coming up on a year with this machine in December. It can be a little picky about the beans (not oily). But with lavazza super crema beans, it performs quite well. I very seldom get a shot that I don't like. I vary my drinks day to day, and enjoy straight espresso, cortados, lattes, and occasionally coffee. It doesn't disappoint in either of the modes. I don't like that if I program my drink (2 shot espresso) and double tap the start button, it will simply pull double the volume, and not do a full 2 cycles of the double shot. There is a noticeable difference in the quality of the shots when I do this.

And it bears out in the coffee the machine produces: our very first cup was a delicious and gloriously smooth latte with barely a hint of bitterness. The milk steaming wand is excellent too, producing much lighter, airier foam than the (admittedly way, way cheaper) Morphy Richards’ model, and there’s also a hot water spout for those who want to make an Americano by topping up their espresso.
And it bears out in the coffee the machine produces: our very first cup was a delicious and gloriously smooth latte with barely a hint of bitterness. The milk steaming wand is excellent too, producing much lighter, airier foam than the (admittedly way, way cheaper) Morphy Richards’ model, and there’s also a hot water spout for those who want to make an Americano by topping up their espresso.
For those who tend to like their java a bit more robust and flavorful, this espresso machine offers a coffee and steam wand that you can use to adjust the potency of your coffee. If you prefer a bit less vigor to your morning espresso, simply move the wand to the steam side to add a bit more water. This will allow you to share your espresso maker with those around you who prefer a stronger or milder taste you do and still keep everyone happy. 
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