Thinking that I must have received a defective unit, I requested an exchange from Amazon. I had a replacement unit the next day!! Amazon is amazing in this regard. The second unit worked well for the first week and then the same issue with the espresso not coming out and having to press the button to refill the pump started occurring again. More wasted espresso!!
Depending on how often you use your Jura, the machine will prompt you to clean it at regular intervals. For most models this is every 180 cups of coffee. It’s important not to ignore these prompts simply because the longer you wait, the more buildup from the coffee and its oils there will be, and the more the flavor of your coffee will be affected. As with all functions of the Jura, cleaning is extremely simple and is completely hands off.
You also get programmable push-button controls for milk, hot water and espresso outputs and given the fact that the 1003380 Accademia dispenses great beverages on demand, it’s great for those who don’t like to wait for long before their drink is ready. In total, there are 7 buttons that you can use in order to prepare one of the following drinks hot water, latte macchiato, latte, cappuccino, cafe lungo, cafe and of course, espresso.