When prompted by the machine that it’s time to clean, find the “clean” option under the various cleaning programs and be prepared to follow the instructions it gives you. This is usually as quick as emptying the grounds tray and pressing the rotary dial one more time. Please a cup or jug under the spout to capture the cleaning waste that will be dispelled from the machine. You will hear the machine perform an initial rinse, and then prompt you to add the cleaning tablet which will be inserted into the pre-ground coffee compartment. After another push of the rotary button, the machine will go through an approximately 20 minute cycle so you’ll want to do it when you have a bit of time.
This is probably one of the more important points to note – just how easy it is to get started. Bean to cup coffee machines tend to fall into two categories, they are either easy to use but inflexible, or take time to master and give a lot of opportunity to experiment. This Jura machine gives a lot of scope to both, which is great if you’re short on practice time or not sure if you’ve got the skills needed just yet.
THE CURE: Once weekly reach up inside with a hot, wet towel, and clean the round disk behind the flap that hangs down. If it jams, unplug and let it cool before turning it on - sometimes you may have to do this several times. It just happened this a.m., and I had to wait 1/2 hour between my 3rd and 4th cup :) The first time it happened, tech support walked me through the cleaning on the phone. The last time was more of a problem, and they shipped me a mailing label for a $245 complete rebuild, but I didn't have to use it.
I only have one minor quibble with this machine; if you like cappuccino, it produces foam that is weak and deflates easily. I have troubleshot this problem from every possible angle (tried different percent milkfat, different milks(soy), different milk temps etc.) and the results were still a little disappointing. I purchased the Milk Frothing accessory designed for this unit and still could not produce the more velvety foam I was seeking. The easiest fix for this is to buy an Aerolatte: steam your milk with the F9 (the steam function works great) and then whip till your hearts content with the Aerolatte. For an extra $15 bucks spent on the Aerolatte, you'll have the perfect cup of cappuccino to rival any cafe.
To enable the filter and coffee machine to communicate, JURA uses modern RFID technology. Any machine fitted with the intelligent water system (I.W.S.®) recognises when a filter is inserted, automatically switches to filter mode and starts the rinsing process. When the filter capacity is nearly used up the machine prompts the user to change the filter. If the filter is not changed, the machine activates descaling mode. After a certain amount of use, the user is prompted to descale the machine. This can only be done when the filter is removed, so there is no more risk of user error resulting from misunderstandings.
Mixed Reviews. Searching various sources, Jura ENA 5 Reviews seem to have either “love it” or “hate it” reviews and very few in between. This can indicate that the machine is a good design that works well at first, but may not in the long run, and the company is not always stellar at getting machines fixed. Common themes among negative reviews include broken parts and the machines simply stopped functioning.
The filter baskets are also a critical part of your espresso making. Not all filters are the same, and some are better, some are not so great. You can get great results with one filter basket, and mediocre with another one. Experiment, and follow the manufacturer’s instructions. In most cases, using the single filter basket produces better results. Usually, the grind/tamping ratios are different for the different baskets.
Excellent work horse. We purchased the Jura-Capresso Impressa F9 16 years ago for a wedding present to us and we have never had any issues with it...it's an excellent product. We have sent it back to the maker to have it cleaned a couple of times over the years and the service has been fantastic. Don't let the price throw you off....it's worth every penny.
Though there are fewer complaints about the frother falling off with the Jura Capresso Impressa J5 than other Jura Capresso Impressa machines, it still seems to be a problem. Some owners replace the frother with another type. It received five stars on amazon.com due to a couple of reviewers unhappy that the machine arrived and didn’t work right out of the box.

For most people, a cheap $20 Mr. Coffee or any one of its countless clones is all they require to tackle their day-to-day coffee needs. If you'd like to take a step up from those machines, however, the benefits are huge. First, you don't have to endure fresh-brewed java that tastes bitter, harsh, and grows even more noxious the longer it sits on its electric warming plate. Second you'll be enjoying your first cup in no time, typically less than eight minutes.
Thinking that I must have received a defective unit, I requested an exchange from Amazon. I had a replacement unit the next day!! Amazon is amazing in this regard. The second unit worked well for the first week and then the same issue with the espresso not coming out and having to press the button to refill the pump started occurring again. More wasted espresso!!
And it bears out in the coffee the machine produces: our very first cup was a delicious and gloriously smooth latte with barely a hint of bitterness. The milk steaming wand is excellent too, producing much lighter, airier foam than the (admittedly way, way cheaper) Morphy Richards’ model, and there’s also a hot water spout for those who want to make an Americano by topping up their espresso.
The first thing you’ll probably notice when making your coffee is just how quiet the Giga 5 is. This is thanks to the two ceramic disk grinders that occupy each side of the unit and operate just above a whisper. These discs will probably never wear our and the grind on them is extremely precise and always consistent. It offers 18 completely customizable specialty drinks through the intuitive and easy to navigate display which provide enough variety to satisfy everyone’s tastes.