If I could say anything that would help you make a decision it is this: this is a stylish sexy machine that brews the perfect cup of coffee every single time! Cleaning is simple! The machine is QUIET! I would not trade this for a brand new installed Miele, well maybe if they swapped me even I would, but I've had many cups out of their machines and in all honesty the Jura is better! Don't be afraid of the refurbished machines! Buy this machine and enjoy it as much as my wife and I have ours! I hope this helped someone make a decision! If you are anything like my wife and I, the coffee machine is much more than an appliance! It's is a member of the family and in this family we take our coffee very seriously! We love each other and we love our Jura!!!
Edit - 01/15/2015: Eight and a half years later, this gem is still cranking out great coffee. I had it serviced by the wonderful folks at CoffeeBoss in Cornelius, NC last year, and it's still going strong with a cup count of 9,922. The brew group is not user serviceable, so occasional maintenance should be expected. I use distilled water (at the cost of flavor, I know) now that I'm back in the city on municipal water, so I don't need or use the Clearyl filter (I recommend it for tap/well water, though), and I do use a cleaning tablet within 5-10 cups of when it starts asking for it on the LED display.
Any coffee-based beverage is only going to be as enjoyable as the beans that are used to make it. If you don’t already, you will need to source high-quality, whole coffee beans and drink enough coffee to make sure that those beans aren’t going stale. You can use any beans that you like, but small batch and single-origin coffee beans are going to make a world of difference over bulk and mass-produced coffee beans.
It would be a mistake to say that there’s no learning curve at all on the E8. It has one; it’s just not particularly steep. Sure, there are a lot of settings, and a lot of things you can change, tweak and adjust, but honestly, the hardest part of its operation is going to be changing your preferred drink settings and familiarizing yourself with the way the menus work.
Whether you like it regular, or ristretto, or long, or Americano, the espresso needs to be smooth. There is some slight bitterness, but it should be very faint. The taste should remind of caramel. If you don’t have any idea of the taste, just go to a good coffee shop and order one. Go for a few days, and try to explore different baristas, and different times of the day. This will give you a great idea. If you don’t like it, and you know the coffee shop is a good one, give up, this is not for you. Some people just don’t like espresso. My wife, for instance, will only accept one if there is no other coffee around. At the end of the day, you have to like it, and you should make it your own.
When ditching the K-cup and grinding the coffee yourself, you open yourself up to better, earthy-friendly options. Many single-serve coffee manufactures source their coffee from large plantations, and as a consumer you have very limited choice about where your coffee comes from and how it’s produced. When you grind your own with the Jura coffee machine, you are able to make more eco-conscious decisions about the coffee you purchase. We prefer to buy organic, single-origin roasts that have been certified by the rainforest alliance. We understand that this isn’t always possible, but when you are grinding your own coffee, there are more options available to you as a conscious consumer.
09/16/2010 - The C1000 finally gave out after 10+ years and service fees of $250. With all lights now flashing and the loudest grinding noise ever, it was confirmed today with Jura-Capresso Customer Service that this unit is not worth their new $250 service fee to repair (if it could be repaired). I still found the C1000 a great appliance and Jura-Capresso a very reputable company. From a cost-analysis perspective (and these are ONLY estimates), I consume about 700 cups per year which requires about 20 pounds of beans at $10 per pound (Fresh Market) or $200 per year. Ten years worth of coffee beans cost about $2,000. Add the $900 cost of the C1000, plus two $125 service fees, my total investment was around $3,150. I excluded the cost of water since we pay a minimal fee, but never use the charged amount. Equivalent cups of pressure brewed coffee (about $3 per cup from Starbucks) over this ten year period would cost about $21,000. I compare Starbucks prices since there is a huge quality difference between their pressure-brewed coffee and drip coffee at your local food mart. So my break-even point with the Jura-Capresso C1000 was between one and two years. The remaining eight to nine years of coffee I consumed was at no cost (when compared to Starbucks). This analysis only includes the direct financial cost and not the cost of your time/fuel getting to Starbucks. I happily accepted Jura-Capresso’s "one-time replacement offer" to upgrade my C1000 to a new IMPRESSA C5. The list price is $999, but the upgrade cost is only $600. Although my C1000 unit has experienced problems, it continues to be the most awesome coffee machine ever! Once my IMPRESSA C5 machine arrives and has been used a short time, I will post a new product review.Read full review...
The machine is very nice looking in person, very sleek. The instruction manual is pretty sparse on details. It has enough, but it's a little intimidating for a first time user. I took my time and found out that the programming is very user friendly and easy to use. I have ours on our counter with a cabinet overhead. When I fill water reservoir I do pull the machine a bit forward because the reservoir is deep and you have to lift it straight up. It's easy to do but you need a bit of clearance. The bean hopper is in the back, so I pull the machine forward a bit to fill that, as well. Very easy to do. One thing I wanted in the J9 was the option to use a water filter. I have hard water from our tap, and had been filling our DeLonghi from our filtered refrigerator dispenser, but that was cumbersome. With the Jura filter I can fill the deep reservoir right in the little bar sink I have next to the machine. I tested the water before and after, and the Jura filter definitely works to reduce hardness, which is important in keeping the machine free from mineral scale buildup. I think it will be well worth the expense of replacing the filters. It came with one filter and a couple of descaling tabs, which I have not had to use yet.
This machine can invade your dreams with all its capabilities. One of the coolest is its ability to automatically fully clean itself but don’t forget about the straight forward programming, which is so simple the only time you’ll need the manual is to figure out what buttons to hold down. Last but not lease, the capabilities of customizing your drink is even above the ESAM3500, which is impressive
4) The coffee and espresso are great. I've learned to make a latte just like Starbuck's and I haven't been back since. Some people complain that the frother doesn't work well, but here's the trick: first, you should use non-fat or low-fat milk. For some reason, lower fat milk froths better every time; second, be sure to clean the frothing nozzle after each use. Kind of a no-brainer, I know. Third, there are two settings on the frother, and you can change the setting by sliding the sleeve on the frothing tip up or down. Experiment with this and you will get the perfect froth, really.
Now that great espresso shots aren't hard to find, this machine is more about convenience and reliability than knock-your-socks-off espresso. But it does make great coffee - better than any Mr. Coffee or even Keurig. I keep Dark Roast Guatemalan Viennese in the bean hopper, pull two one-ounce shots, lengthen them with hot water, and I'm drinking awesome coffee before my neighbor has finished peeling the foil on his can of Maxwell House. And since I'm just buying good old whole beans, it's much cheaper to use than a Keurig.
On the downside, the bean storage is temperamental, after filling sometimes the beans won't feed into the grinder requiring a prod to continue and despite using a drier roast, not all beans get fed into the grinder when it is "empty." The final minor irritation is that the control button requires multiple rotational clicks before it functions.” James U., Amazon Customer
You don’t really need to be a coffee connoisseur to be able to prepare your own drinks with this coffee machine. There are recipes for 12 coffee creations which you can select with the rotary switch. The machine uses images and texts to guide users through the preparation stages. You can prepare coffee choices such as Irish coffee, flavored latte macchiato, Viennese coffee, and Café Melange, amongst others. In addition, this coffee machine is also self cleaning to eliminate any excuses when it comes to making speciality coffee at home.