You get a full roster of customer support with the Capresso EC-100. If you run into problems, you can contact customer service using a toll-free phone line during business hours or by email. You can also check the Capresso Facebook page to learn more about your espresso maker. You get a one-year warranty with this espresso machine, which is typical for the espresso maker industry.
The digital control panel makes it easy to play with the programmable menu settings, including coffee strength, temperature, auto off and start time. You can also prepare cappuccino and espressos without having to wait between them thanks to the double boiler system that the ESAM5500B features. Lastly, no matter what coffee you plan on using with it, it’s going to be properly ground thanks to the professional quality conical low pitch burr grinder.
Though there are fewer complaints about the frother falling off with the Jura Capresso Impressa J5 than other Jura Capresso Impressa machines, it still seems to be a problem. Some owners replace the frother with another type. It received five stars on amazon.com due to a couple of reviewers unhappy that the machine arrived and didn’t work right out of the box.
3) This machine is crazy smart. It knows exactly when to clean itself, or tells you when to start the cleaning cycle. To clean it, all you do is insert a tablet in the coffee powder drawer and it does its thing. It knows when it needs water, when the filter needs to be changed, etc. In fact, since we have a water filter built into our refrigerator, we just use that filtered water in the coffee machine and therefore we don't need to use the expensive water filters. Bottom line, if you just pay attention and clean the machine on a regular basis when it tells you to, this is a no-brainer machine.
This is where a fully automatic espresso machine comes in handy. Once you have set up the machine and tweaked all the settings, you can’t go wrong anymore. All preparation steps are fully automated, the dosage, the tamping, the grind size, temperature, extraction time, etc… You can expect consistent results, a great espresso shot every time. Maybe that’s why many restaurants decided to go with super automatic machines.
The other reviews comment on the burr grinder sticking and this may be as a result of using oily beans. This problem is addressed in the manual; they offer recommendations on how to get the oils to evaporate somewhat to prevent issues with the machine. The beans I use are not particularly oily and I have never had a problem with the grinder nor any problems with any of the other functions with this machine. This unit has already paid for itself several times over in savings over what I would pay at any coffee house; very pleased with this purchase!
Of course, this is not all and you get a wide range of other impressive functions, such as ceramic valve technology, pre-ground option for decaf, 1-touch cappuccino system, large bean hopper with sensor and adjustable height brew spouts. Therefore, if you’re looking for the ultimate in espresso machines, then you certainly need to consider the Jura XS90 and experience how the perfect espresso shot actually tastes like.
For most people, a cheap $20 Mr. Coffee or any one of its countless clones is all they require to tackle their day-to-day coffee needs. If you'd like to take a step up from those machines, however, the benefits are huge. First, you don't have to endure fresh-brewed java that tastes bitter, harsh, and grows even more noxious the longer it sits on its electric warming plate. Second you'll be enjoying your first cup in no time, typically less than eight minutes.
If you’re a froth fan, you won’t be disappointed – Jura machines tend to be very good frothers (if that’s a word) and manage to top off drinks to the same standard as you’ll usually find in the high street coffee shops. It’s certainly an impressive result, even if we found it was a novelty the wore off rather quickly. We’re not the biggest advocates of milk foaming though, so you might be more excited that we are!