THE CURE: Once weekly reach up inside with a hot, wet towel, and clean the round disk behind the flap that hangs down. If it jams, unplug and let it cool before turning it on - sometimes you may have to do this several times. It just happened this a.m., and I had to wait 1/2 hour between my 3rd and 4th cup :) The first time it happened, tech support walked me through the cleaning on the phone. The last time was more of a problem, and they shipped me a mailing label for a $245 complete rebuild, but I didn't have to use it.
3) This machine is crazy smart. It knows exactly when to clean itself, or tells you when to start the cleaning cycle. To clean it, all you do is insert a tablet in the coffee powder drawer and it does its thing. It knows when it needs water, when the filter needs to be changed, etc. In fact, since we have a water filter built into our refrigerator, we just use that filtered water in the coffee machine and therefore we don't need to use the expensive water filters. Bottom line, if you just pay attention and clean the machine on a regular basis when it tells you to, this is a no-brainer machine.
Maintenance and Cleaning: If you use steamed milk, I highly suggest changing the setting to display the "Rinse Milk System" prompt to appear right after using. The default is 10 minutes, and you cannot select this rinse from the Maintenance menu. The quicker you rinse out the milk residue, the less likely you are to get clogs. The manual also suggests to use the Jura Cappuccino Cleaner daily. I tend to rinse often and do a breakdown cleaning of the milk system and frother about every other day.
With the look of a shrink-rayed professional espresso machine, the grinning fizzog of shaven-headed culinary chemist Heston Blumenthal on the box and a price tag that puts it out of reach of all but the most well-heeled caffeine fiend, the Barista Express (branded as Breville in the US and Sage in the UK) is clearly aimed at those seeking a major step up in their home-brewed coffee.
The other thing to keep in mind is that the milk frother can be a little finicky. We discussed the fact that most frothers don’t (or can’t) heat the milk to the same level as the coffee, and this machine is no different. Also, cleaning the spout can be a little tricky. Overall, when buying the E6, just plan on spending some time to get to know it. Once you’ve mastered all of the little things, it will become second nature.
Like other Jura machines, the spouts can be adjusted 2.6-4.4” to accommodate any size cup or beverage. We found the adjustable spout really handy in preventing and splashing or spillover onto the machine which limits clean up and also help create the perfect crema. We found the foam that the C65 produced to be incredibly light with almost a light, feather consistency. While the cost of this unit is slightly higher, our calculations had it paying for itself after only a few months. When we tracked the amount of coffee used and compared it to how much it would have been if purchased from a coffee shop, the Jura paid for itself quicker than you might expect. Not to mention these machines are incredibly well built and will last for years before ever needing to be repaired or serviced. And when that time does come, Jura has always been responsive and communicative which makes sending the unit in painless.
You don’t really need to be a coffee connoisseur to be able to prepare your own drinks with this coffee machine. There are recipes for 12 coffee creations which you can select with the rotary switch. The machine uses images and texts to guide users through the preparation stages. You can prepare coffee choices such as Irish coffee, flavored latte macchiato, Viennese coffee, and Café Melange, amongst others. In addition, this coffee machine is also self cleaning to eliminate any excuses when it comes to making speciality coffee at home.