1) After much research, I purchased the F9 at Williams Sonoma, primarily because they used to have a policy that you could return anything, at any time, if needed. So, I figured that if ever I had an issue, I could just return it to my local Williams Sonoma and get a replacement rather than returning the machine to the factory and waiting. Turns out I did indeed have to do this once for an electrical issue, which was actually an issue I had with the wiring at the outlet--not the machine afterall! In any event, I don't think Williams Sonoma still has that same open-ended return policy. Be sure to research the return policy wherever you make your purchase!

This machine is awesome. Works great. Very easy to use, and VERY easy to maintain. That last part is key. Our previous machine, Capressa, was a pain to keep clean. This is far easier. Had it for about 6 months now and I've no complaints. The cleaning tablets (ordered on Amazon) are a bit pricey, but I have to imagine far less the sending the machine in for repair (which we did on our Capressa machine) Other than the coffee, cleanliness and overall use of the machine, the maintenance aspect is pretty easy. Put a tablet in the grinder and push the button. Done.
To enable the filter and coffee machine to communicate, JURA uses modern RFID technology. Any machine fitted with the intelligent water system (I.W.S.®) recognises when a filter is inserted, automatically switches to filter mode and starts the rinsing process. When the filter capacity is nearly used up the machine prompts the user to change the filter. If the filter is not changed, the machine activates descaling mode. After a certain amount of use, the user is prompted to descale the machine. This can only be done when the filter is removed, so there is no more risk of user error resulting from misunderstandings.
To enable the filter and coffee machine to communicate, JURA uses modern RFID technology. Any machine fitted with the intelligent water system (I.W.S.®) recognises when a filter is inserted, automatically switches to filter mode and starts the rinsing process. When the filter capacity is nearly used up the machine prompts the user to change the filter. If the filter is not changed, the machine activates descaling mode. After a certain amount of use, the user is prompted to descale the machine. This can only be done when the filter is removed, so there is no more risk of user error resulting from misunderstandings.

This super-automatic Jura Capresso ENA 5 coffee machine does produce a tasty cup of coffee, no doubt about it. But we are concerned about its ability to hold up under pressure (literally, with flying milk nozzles!). For the kind of cash that this machine requires, most customers would likely be happier with another Jura model (the S9, perhaps) or another brand of super-automatic coffee machine.
You get a full roster of customer support with the Capresso EC-100. If you run into problems, you can contact customer service using a toll-free phone line during business hours or by email. You can also check the Capresso Facebook page to learn more about your espresso maker. You get a one-year warranty with this espresso machine, which is typical for the espresso maker industry.

Semi-automatic espresso machines are just that—semi-automatic. Some of the steps are automated, but many are not. This allows the user to put their personal stamp on the final product but without doing some of the tedious steps that are involved in making an espresso on the stove top. Here’s a look at some of the features that make a semi-automatic espresso machine such a great pickup for the ultimate espresso lover:
The machine is very nice looking in person, very sleek. The instruction manual is pretty sparse on details. It has enough, but it's a little intimidating for a first time user. I took my time and found out that the programming is very user friendly and easy to use. I have ours on our counter with a cabinet overhead. When I fill water reservoir I do pull the machine a bit forward because the reservoir is deep and you have to lift it straight up. It's easy to do but you need a bit of clearance. The bean hopper is in the back, so I pull the machine forward a bit to fill that, as well. Very easy to do. One thing I wanted in the J9 was the option to use a water filter. I have hard water from our tap, and had been filling our DeLonghi from our filtered refrigerator dispenser, but that was cumbersome. With the Jura filter I can fill the deep reservoir right in the little bar sink I have next to the machine. I tested the water before and after, and the Jura filter definitely works to reduce hardness, which is important in keeping the machine free from mineral scale buildup. I think it will be well worth the expense of replacing the filters. It came with one filter and a couple of descaling tabs, which I have not had to use yet.

The one-touch approach extends far beyond simply grinding your coffee. Anything that you do with the Jura is going to be accomplished with that original a single button. This is a welcomed departure from other more advanced coffee systems which claim to be one-touch, but require you to do a lot of additional work when making more complicated drinks.


If you savor every drop of your morning cup, then you want a machine that can brew to your exacting standards. Although there are a few different high-end coffee maker brands out there, none of them come close to Jura. This company makes some of the best machines on the market. Yes, they are a bit pricey, but the fact is that it’s like having your own personal barista in your kitchen.
3) This machine is crazy smart. It knows exactly when to clean itself, or tells you when to start the cleaning cycle. To clean it, all you do is insert a tablet in the coffee powder drawer and it does its thing. It knows when it needs water, when the filter needs to be changed, etc. In fact, since we have a water filter built into our refrigerator, we just use that filtered water in the coffee machine and therefore we don't need to use the expensive water filters. Bottom line, if you just pay attention and clean the machine on a regular basis when it tells you to, this is a no-brainer machine.
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