The first thing you’ll probably notice when making your coffee is just how quiet the Giga 5 is. This is thanks to the two ceramic disk grinders that occupy each side of the unit and operate just above a whisper. These discs will probably never wear our and the grind on them is extremely precise and always consistent. It offers 18 completely customizable specialty drinks through the intuitive and easy to navigate display which provide enough variety to satisfy everyone’s tastes.
Whether you like it regular, or ristretto, or long, or Americano, the espresso needs to be smooth. There is some slight bitterness, but it should be very faint. The taste should remind of caramel. If you don’t have any idea of the taste, just go to a good coffee shop and order one. Go for a few days, and try to explore different baristas, and different times of the day. This will give you a great idea. If you don’t like it, and you know the coffee shop is a good one, give up, this is not for you. Some people just don’t like espresso. My wife, for instance, will only accept one if there is no other coffee around. At the end of the day, you have to like it, and you should make it your own.
1) After much research, I purchased the F9 at Williams Sonoma, primarily because they used to have a policy that you could return anything, at any time, if needed. So, I figured that if ever I had an issue, I could just return it to my local Williams Sonoma and get a replacement rather than returning the machine to the factory and waiting. Turns out I did indeed have to do this once for an electrical issue, which was actually an issue I had with the wiring at the outlet--not the machine afterall! In any event, I don't think Williams Sonoma still has that same open-ended return policy. Be sure to research the return policy wherever you make your purchase!
3) This machine is crazy smart. It knows exactly when to clean itself, or tells you when to start the cleaning cycle. To clean it, all you do is insert a tablet in the coffee powder drawer and it does its thing. It knows when it needs water, when the filter needs to be changed, etc. In fact, since we have a water filter built into our refrigerator, we just use that filtered water in the coffee machine and therefore we don't need to use the expensive water filters. Bottom line, if you just pay attention and clean the machine on a regular basis when it tells you to, this is a no-brainer machine.