Mixed Reviews. Searching various sources, Jura ENA 5 Reviews seem to have either “love it” or “hate it” reviews and very few in between. This can indicate that the machine is a good design that works well at first, but may not in the long run, and the company is not always stellar at getting machines fixed. Common themes among negative reviews include broken parts and the machines simply stopped functioning.
On the downside, the bean storage is temperamental, after filling sometimes the beans won't feed into the grinder requiring a prod to continue and despite using a drier roast, not all beans get fed into the grinder when it is "empty." The final minor irritation is that the control button requires multiple rotational clicks before it functions.” James U., Amazon Customer
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As previously mentioned, this grinder is a bit less sturdy than its new revision, the 565. The 560 has the same issues with its mechanical timer, with the grind mechanism starting before you have had a chance to set the time. This results in a somewhat inconsistent grind quantity. The hopper lid is also not completely airtight, so it isn’t recommended that you keep your beans in it for more than a few days. The same issue with static buildup is also present, and may lead to a messy countertop.
3) This machine is crazy smart. It knows exactly when to clean itself, or tells you when to start the cleaning cycle. To clean it, all you do is insert a tablet in the coffee powder drawer and it does its thing. It knows when it needs water, when the filter needs to be changed, etc. In fact, since we have a water filter built into our refrigerator, we just use that filtered water in the coffee machine and therefore we don't need to use the expensive water filters. Bottom line, if you just pay attention and clean the machine on a regular basis when it tells you to, this is a no-brainer machine.