Capresso offers a significant list of help resources that include comparison charts, instruction booklets, quick-reference guides and a list of FAQs. In addition, the company offers information on its warranties and product registration. You can contact Capresso using its toll-free customer service hotline. The nice thing about this company's customer service is that there are people available to answer your questions on Saturdays.
First, I really wanted to like this machine. The specs, design, functionality, were exactly what I was looking for in a super automatic espresso machine, however the machine failed to perform the basic task of making espresso. I found the display, programming, controls, and size of the water chamber to be good. The milk frothing system was cumbersome as it required you to attach tubes each time you wanted a milk drink. When the system worked, the steamed milk was hot and the consistency was great for cappuccinos and lattes. However, if the tube was not connected precisely (very little room for error) the consistency of the milk was poor. I ended up having to restart the process several times as the tubes were not connected properly or they came loose as the milk was pumped. The tubes also presented an issue with clean up in that they had to be cleaned after each use.
Strength and temperature selection for a precise cup – The unit has four selections for the strength of coffee you want and lets you control the brew temperature for different drinks. This is a great way to customize a cup of coffee for guests and family. Instead of a pot evaporating away on the heater all day, just dial in the strength desired and 60 seconds later, you have your perfect cup of coffee.
On the downside, the bean storage is temperamental, after filling sometimes the beans won't feed into the grinder requiring a prod to continue and despite using a drier roast, not all beans get fed into the grinder when it is "empty." The final minor irritation is that the control button requires multiple rotational clicks before it functions.” James U., Amazon Customer
The other thing to keep in mind is that the milk frother can be a little finicky. We discussed the fact that most frothers don’t (or can’t) heat the milk to the same level as the coffee, and this machine is no different. Also, cleaning the spout can be a little tricky. Overall, when buying the E6, just plan on spending some time to get to know it. Once you’ve mastered all of the little things, it will become second nature.
You get a full roster of customer support with the Capresso EC-100. If you run into problems, you can contact customer service using a toll-free phone line during business hours or by email. You can also check the Capresso Facebook page to learn more about your espresso maker. You get a one-year warranty with this espresso machine, which is typical for the espresso maker industry.
To make it easy for you, we’ve gathered up the best espresso machines on the market, carefully weighed, and prioritized several criteria in testing and put together these targeted espresso machine reviews that are specifically meant to help you cut through all the confusion and just get the best deal on the home espresso maker that fits your style.
The ENA Micro 1 is the simplest of all of Jura’s machines. It is the smallest machine on the list, the most affordable, and packed with the base technologies in Jura’s machines. Your beverage begins by grinding whole coffee beans in a multi-level grinder, which are then pushed through a micro brewing unit. The machine delivers a rich espresso, with a soft layer of crema on top.
When the milk is finally steamed on the dual element system, the machine is ready to continue making more espresso shots. Keep in mind that if you choose to get a single element machine, you’ll need to wait five minutes so that the boiler can cool off naturally and then run hot water through the steam wand for ten seconds in order to purge the boiler of steam.
As with other Jura machines, the Impressa Z6 is hygienic and conveniently cleans up after itself. The extra large 2.4 L water tank has a handle for easy removing, and is designed to work with a Smart Water Filter, which uses RFID technology to communicate with the control panel about its lifespan, automatically alerting you when it needs changing. Using a filter ensures great tasting coffee and reduces the need for descaling. The Impressa Z6 automatically rinses on start up, and keeps a reminder to clean the milk circuit on-screen when needed. All of the maintenance processes, such as brew group cleaning and descaling, will throw alerts as well, and are easily accessed through the TFT display where they can be performed by pressing a button. Step up to the Giga 5 for a dual grinder, dual boiler machine for high speed brewing and added functionality; or for a smaller machine you can control with your smartphone, take a look at the intuitive, ultra-convenient J6.
That’s a pity because as auto-frothers go, it’s a very good one. The one thing we’re not so crazy about is the fact that you’ve got to run plastic tubing from your milk source (you have to provide your own, by the way – you do not get one when you purchase the machine) to the frothing arm, which makes your very expensive coffee machine look like a high school science project.
We found the Jura J9 to be intuitive to navigate and the state of the art TFT display which features text and images, combined with the rotary selector makes choosing your beverage simple. A standout feature of this model if the “fine foam” technology which utilizes three bars in the frother spout which acts to slow down the foam as it exits the frother so its poured at the right speed and evenly into the cup. The stainless steel vacuum milk container that feeds the frother warms the milk or cream and is easy to clean. The hardened steel grinding heads of the built-in canonical grinder deliver precision ground coffee every single time. There isn’t a single thing the IMPRESSA J9 doesn’t do well and it probably the most well-rounded model on our list.
It’s a lovely looking, all-metal thing, with even accessories like the tamper and milk jug exuding an air of quiet, understated luxury. The portafilter is reassuringly weighty and solid, locking into the group head with a satisfying twist. There are clever little touches you can’t see or immediately feel that add to the feeling of quality too: on top is a tray that warms your cups, and the 2l water tank has an integrated, changeable filter.
Some of the more popular mass market coffee machines are starting to look a little bit dated (not least the hugely popular and bestselling ESAM4200 by Delonghi), but that couldn’t be further from the truth with the Jura Impressa F8. It’s a very stylish and sophisticated looking machine, that wouldn’t look out of place in an upmarket cafe or bar. Jura have managed to pack a lot of controls in to the unit to give near unparalleled control over coffee making, yet retain a fairly minimalist look. There’s something about a black and silver finish that just looks the part, particularly on kitchen appliances that sit on the worktop – you don’t want something ugly to look at as a permanent fixture in the kitchen!
After much research and agonizing indecesion, I finally purchased the Jura J9 Super Automatic coffee machine. Our DeLonghi lasted several years, then died a noisy death. We had enjoyed it, but I felt like there were better machines to be had, so I focused on Jura and Saeco. I decided I wanted a Jura because of the easier cleaning, as reported by some reviewers, as well as great flavor and crema in the coffee. Then picking the model became hard. Not a lot of info on the Jura website as to how the different models work, but I finally decided that I liked the price range and capabilities of the J models. Costco had a J80 to sell, as well as a F7. I love the confidence I can have when buying from Costco, and that would have been a big plus for me. The J80 had been on sale for $400 off a few days before our DeLonghi failed, so I missed the sale and I couldn't bring myself to pay their full price of $2400 for a model that was not listed on the Jura website and some people suggested was an older model. I even emailed Costco, hoping they might honor the sale price, but no go. I finally found a J9 on Amazon for $2000, and read reviews where purchasers reassured me that, if something went wrong, I could feel secure in knowing that Amazon and its sellers would take good care of me and fix or replace the machine fairly quickly. I couldn't tell from the description if this was a J9 or J9.3, but decided it didn't matter. The model I received was the J9.3. It came quickly and the box was in great shape.
Better coffee at home than you can buy at a coffee shop. We had several Keurigs but found the machines didn't hold up well and also created so much waste with the discarded k-cups. The Jura is easy to use, gives clear instructions via an electronic display and brews the best coffee. You fill the machine with whole bean coffee and water. Each cup is brewed using freshly ground coffee beans. When the grounds fill an included receptacle, the machine prompts you to empty the grounds, which are biodegradable and great for your plants or garden. One word of advise for new owners - remember to keep an empty cup under the spout, as the machine does a "rinse" cycle after each cup.
I have owned this for about 9 months and gotten nearly 1000 uses out of it (it counts for you). It can equal most coffeehouse product you are likely to find, but as others point out, it is far short of what an enthusiast can create from more traditional equipment. You may also find the crema coffee settings to be something of an acquired taste (but you can make an Americano in just one more step, which is always great).
Like other Jura machines, the spouts can be adjusted 2.6-4.4” to accommodate any size cup or beverage. We found the adjustable spout really handy in preventing and splashing or spillover onto the machine which limits clean up and also help create the perfect crema. We found the foam that the C65 produced to be incredibly light with almost a light, feather consistency. While the cost of this unit is slightly higher, our calculations had it paying for itself after only a few months. When we tracked the amount of coffee used and compared it to how much it would have been if purchased from a coffee shop, the Jura paid for itself quicker than you might expect. Not to mention these machines are incredibly well built and will last for years before ever needing to be repaired or serviced. And when that time does come, Jura has always been responsive and communicative which makes sending the unit in painless.
For those who tend to like their java a bit more robust and flavorful, this espresso machine offers a coffee and steam wand that you can use to adjust the potency of your coffee. If you prefer a bit less vigor to your morning espresso, simply move the wand to the steam side to add a bit more water. This will allow you to share your espresso maker with those around you who prefer a stronger or milder taste you do and still keep everyone happy.