The machine is very nice looking in person, very sleek. The instruction manual is pretty sparse on details. It has enough, but it's a little intimidating for a first time user. I took my time and found out that the programming is very user friendly and easy to use. I have ours on our counter with a cabinet overhead. When I fill water reservoir I do pull the machine a bit forward because the reservoir is deep and you have to lift it straight up. It's easy to do but you need a bit of clearance. The bean hopper is in the back, so I pull the machine forward a bit to fill that, as well. Very easy to do. One thing I wanted in the J9 was the option to use a water filter. I have hard water from our tap, and had been filling our DeLonghi from our filtered refrigerator dispenser, but that was cumbersome. With the Jura filter I can fill the deep reservoir right in the little bar sink I have next to the machine. I tested the water before and after, and the Jura filter definitely works to reduce hardness, which is important in keeping the machine free from mineral scale buildup. I think it will be well worth the expense of replacing the filters. It came with one filter and a couple of descaling tabs, which I have not had to use yet.
2) Overall, I have to say I absolutely LOVE this machine. Here's how I rationalized payment for such an expensive indulgence: if you figure a Starbucks costs approx. $3, and you buy one everyday (which I was), it would take 600 cups to break even. Well, with the automatic counter on my machine, I have made more than 1600 cups! This machine paid for itself in the first year..easily. ok, so now that you're past the issue of paying so much for a coffee machine, here's more...
One downside of the C65 is that it isn’t self-cleaning. If you don’t mind taking it apart and rinsing everything out manually, then that shouldn’t be an issue. However, as James mentioned, sometimes the bean holder will think that it’s empty when there are still grounds inside. Overall, it is a minor inconvenience, but it can be frustrating when you’re running late in the morning, and you get a smaller cup as a result.
Depending on how often you use your Jura, the machine will prompt you to clean it at regular intervals. For most models this is every 180 cups of coffee. It’s important not to ignore these prompts simply because the longer you wait, the more buildup from the coffee and its oils there will be, and the more the flavor of your coffee will be affected. As with all functions of the Jura, cleaning is extremely simple and is completely hands off.
Excellent work horse. We purchased the Jura-Capresso Impressa F9 16 years ago for a wedding present to us and we have never had any issues with it...it's an excellent product. We have sent it back to the maker to have it cleaned a couple of times over the years and the service has been fantastic. Don't let the price throw you off....it's worth every penny.
Let’s take making a cappuccino with the Jura, for example. Instead of having to froth your milk manually, the Jura will froth the milk for you and layer it into your cappuccino perfectly. Forget having to clean a separate canister and frother; it’s all done for you right within the machine. The Jura can even tackle more complicated drinks such as a latte macchiato. The Jura will lay down a layer of foam on the bottom of your cup, add coffee, and finish it off with a perfect layer of foam on top creating a truly authentic latte macchiato.
Of course, this is not all and you get a wide range of other impressive functions, such as ceramic valve technology, pre-ground option for decaf, 1-touch cappuccino system, large bean hopper with sensor and adjustable height brew spouts. Therefore, if you’re looking for the ultimate in espresso machines, then you certainly need to consider the Jura XS90 and experience how the perfect espresso shot actually tastes like.
3) This machine is crazy smart. It knows exactly when to clean itself, or tells you when to start the cleaning cycle. To clean it, all you do is insert a tablet in the coffee powder drawer and it does its thing. It knows when it needs water, when the filter needs to be changed, etc. In fact, since we have a water filter built into our refrigerator, we just use that filtered water in the coffee machine and therefore we don't need to use the expensive water filters. Bottom line, if you just pay attention and clean the machine on a regular basis when it tells you to, this is a no-brainer machine.