The other reviews comment on the burr grinder sticking and this may be as a result of using oily beans. This problem is addressed in the manual; they offer recommendations on how to get the oils to evaporate somewhat to prevent issues with the machine. The beans I use are not particularly oily and I have never had a problem with the grinder nor any problems with any of the other functions with this machine. This unit has already paid for itself several times over in savings over what I would pay at any coffee house; very pleased with this purchase!
This super-automatic Jura Capresso ENA 5 coffee machine does produce a tasty cup of coffee, no doubt about it. But we are concerned about its ability to hold up under pressure (literally, with flying milk nozzles!). For the kind of cash that this machine requires, most customers would likely be happier with another Jura model (the S9, perhaps) or another brand of super-automatic coffee machine.
Everything about the Gira 5 is perfectly designed and engineered to produce incredible coffee drinks at twice the pace of other units. If we had a need for this much coffee this is the model we would buy, but our current consumption simply doesn’t warrant it. The Giga 5 is very popular in office settings but we also know families who entertain that have it in their home.
There's one other area needing fixing, not only in these machines but in all super automatics I've ever tried - tiny puck sizes (diameter) = bad extraction. That's not me saying it. That's Dr. Illy and a wide range of scientific tests that the Illy labs have done finding the optimal puck size for superior extraction. At 46mm, these pucks are too tiny.
The Jura A9 truly shines in the milk drinks department. It features 2 height adjustable spouts that go anywhere from two point two and up to five point four inches if you plan on using taller However, when it comes to the milk, the machine uses a pick-up tube system. What this means is that now you can just place the tube into the milk container and prepare delicious milk based drinks. For better results though, it’s best that you either get Jura’s cool control milk cooler or their optional thermal milk container. That’s because not only is it better to keep milk chilled for sanitary reasons, but chilled milk also produces better froth.