...I just bought this machine for my girlfriend's new kitchen. The water sensor in the water tank does not stay in place. Therefore, the machine cannot make coffee because it cannot determine whether or not there is any water in the tank. There is a tiny plastic cap that should hold the sensor in place. The cap doesn't clip in, and floats away as soon as the tank is filled. Therefore the entire machine doesn't work.
Jura’s Impressa C65 uses a one-switch operating system and simple user interface for fool-proof coffee brewing. Multiple strength settings allow you to customize your coffee drink for the perfect espresso, cappuccino, or macchiato at the push of a button. Its height-adjustable coffee spout adjusts from 2.6 to 4.4 inches to be compatible with coffee mugs of all sizes.
Also, we went through a brief episode in which it would refuse to brew anything (as if it didn't have the power to punch the water through the puck of coffee). I remedied this with a descaling cycle as well as wiping out the parts above the removable tray thoroughly. (I use filtered water in the machine, but the descaling seems to be a more serious cleaning than the normal automatic cleaning.)
Some of the more popular mass market coffee machines are starting to look a little bit dated (not least the hugely popular and bestselling ESAM4200 by Delonghi), but that couldn’t be further from the truth with the Jura Impressa F8. It’s a very stylish and sophisticated looking machine, that wouldn’t look out of place in an upmarket cafe or bar. Jura have managed to pack a lot of controls in to the unit to give near unparalleled control over coffee making, yet retain a fairly minimalist look. There’s something about a black and silver finish that just looks the part, particularly on kitchen appliances that sit on the worktop – you don’t want something ugly to look at as a permanent fixture in the kitchen!
Have used a SAECO machine for the last ten years.Finally "blew up" and I needed a replacement. Have known the Jura machines for a long time but because of the price never considered purchasing one. Finally had the courage to purchase the Jura J9 and have absolutely no regrets. Makes excellent Espresso or a coffee with a crema. Cappuccinos or Latte Macchiatos are a breeze to make. Wish I would have purchased earlier.
Maintenance and Cleaning: If you use steamed milk, I highly suggest changing the setting to display the "Rinse Milk System" prompt to appear right after using. The default is 10 minutes, and you cannot select this rinse from the Maintenance menu. The quicker you rinse out the milk residue, the less likely you are to get clogs. The manual also suggests to use the Jura Cappuccino Cleaner daily. I tend to rinse often and do a breakdown cleaning of the milk system and frother about every other day.
I have had a Capresso C3000 super automatic for many years that I was starting to have some minor problems with (small water leak, tray sensors corroding) and decided it was time to get a replacement. I work from home and tend to drink coffee most of the day so I'm looking for something that works reliably and for a very extend period of time. I started looking at the new super automatics from the Jura Capresso based on the longevity of the old C3000. I will admit, it's the TFT display that really caught my eye on this one. I started looking thinking that I'd end up with a Z series, but the TFT display was what veered me over to this one.
The first thing you’ll probably notice when making your coffee is just how quiet the Giga 5 is. This is thanks to the two ceramic disk grinders that occupy each side of the unit and operate just above a whisper. These discs will probably never wear our and the grind on them is extremely precise and always consistent. It offers 18 completely customizable specialty drinks through the intuitive and easy to navigate display which provide enough variety to satisfy everyone’s tastes. 
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