There is a learning curve and one has to get the coffee to water ratio correct for one's preferences...changing it for other drinkers. But it is truly automatic, which is nice for serving more than one person quickly, brews quickly and makes very good coffee. Jura took this machine and rewired it per the wiring recall on this model, returned it, all at no cost to me.
Edit - 01/15/2015: Eight and a half years later, this gem is still cranking out great coffee. I had it serviced by the wonderful folks at CoffeeBoss in Cornelius, NC last year, and it's still going strong with a cup count of 9,922. The brew group is not user serviceable, so occasional maintenance should be expected. I use distilled water (at the cost of flavor, I know) now that I'm back in the city on municipal water, so I don't need or use the Clearyl filter (I recommend it for tap/well water, though), and I do use a cleaning tablet within 5-10 cups of when it starts asking for it on the LED display.
Everything about the Gira 5 is perfectly designed and engineered to produce incredible coffee drinks at twice the pace of other units. If we had a need for this much coffee this is the model we would buy, but our current consumption simply doesn’t warrant it. The Giga 5 is very popular in office settings but we also know families who entertain that have it in their home.
Also, we went through a brief episode in which it would refuse to brew anything (as if it didn't have the power to punch the water through the puck of coffee). I remedied this with a descaling cycle as well as wiping out the parts above the removable tray thoroughly. (I use filtered water in the machine, but the descaling seems to be a more serious cleaning than the normal automatic cleaning.)
The Jura-Capresso S8 is a luxurious coffee and espresso machine with a long list of benefits and only a few detractors. The price would be the biggest obstacle for most consumers, and while those with pure coffee tastes may demure at the price tag, coffee connoisseurs who patronize the typical overpriced chain coffee shops could justify the expense. The bottom line is that one cannot fail to make perfect cafe-style drinks with the sexy, state-of-the-art S8 machine.
The Jura A9 truly shines in the milk drinks department. It features 2 height adjustable spouts that go anywhere from two point two and up to five point four inches if you plan on using taller However, when it comes to the milk, the machine uses a pick-up tube system. What this means is that now you can just place the tube into the milk container and prepare delicious milk based drinks. For better results though, it’s best that you either get Jura’s cool control milk cooler or their optional thermal milk container. That’s because not only is it better to keep milk chilled for sanitary reasons, but chilled milk also produces better froth.